Terms of Service

Overview

Welcome to VIC Nutrition. The terms “we,” “us,” and “our” refer to VIC NUTRITION LLC, operating as VIC Nutrition.

We operate this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with the policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms carefully. They contain important provisions concerning warranties, liability, and your use of our store.

By accessing, visiting, or using the Services, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree to these Terms, you should not access or use the Services.

Section 1 — Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence.

You may be required to provide information such as your email address, billing address, payment details, and shipping address to access certain features or make a purchase. You represent that all information you provide is accurate, current, and complete, and that you have the right to provide it.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You may not sell, transfer, assign, or license your account to another person.

Section 2 — Our Products

We make reasonable efforts to display and describe our products accurately. However, product colors and appearance may vary depending on your device, screen settings, and display configuration.

We do not guarantee that a product’s appearance will exactly match its appearance on your screen or that it will meet every individual expectation.

Product descriptions may be updated without notice. We reserve the right to discontinue products or limit quantities offered to particular customers, geographic regions, or jurisdictions.

These provisions do not limit any mandatory rights you have concerning defective or misdescribed products.

Section 3 — Orders

Placing an order constitutes an offer to purchase. VIC Nutrition reserves the right to accept or decline an order, subject to applicable law.

An order is not accepted until we confirm acceptance. Payment must be received and processed before acceptance.

Please review your order before submitting it. Cancellation requests are governed by our Return & Refund Policy, including its stated cancellation window.

If we decline, modify, or cancel an order, we will attempt to notify you using the contact information provided at checkout.

Returns and exchanges are governed by our Return & Refund Policy, subject to any mandatory consumer rights.

You represent that purchases are for personal or household use and not for commercial resale or export.

Section 4 — Prices and Billing

Prices, discounts, and promotions may change without notice. The applicable price is the price shown when you place your order, subject to the correction of errors described in these Terms.

Unless expressly stated otherwise, displayed prices do not include taxes, shipping, handling, customs duties, or import charges.

Prices on our website may differ from those offered by third-party retailers or other sales channels.

Promotions may have separate terms. If promotional terms conflict with these Terms, the specific promotional terms govern that promotion.

You agree to provide complete, current, and accurate purchase, payment, and account information. You must promptly update information necessary to complete transactions or contact you.

By submitting payment information, you represent that:

• The information is accurate and complete.

• You are authorized to use the selected payment method.

• You will pay the applicable purchase price, shipping charges, handling fees, and taxes.

• Your payment provider is authorized to process the transaction.

Section 5 — Shipping and Delivery

Delivery dates and transit times are estimates unless expressly stated otherwise.

To the extent permitted by law, we are not responsible for delays caused by carriers, customs processing, or circumstances beyond our reasonable control.

Except where applicable law requires otherwise, title and risk of loss transfer to you when the products are handed to the carrier.

Questions concerning delayed, lost, damaged, or refused shipments are addressed in our Return & Refund Policy. Nothing in this section limits mandatory delivery or consumer protection rights.

Section 6 — Intellectual Property

The Services, including their text, graphics, photographs, videos, audio, logos, trademarks, designs, and the selection and arrangement of content, are owned by VIC Nutrition, its affiliates, or its licensors, or are used with appropriate permission.

This content is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Except as permitted by law or with our prior written consent, you may not reproduce, distribute, modify, publish, publicly display, transmit, or create derivative works from content on the Services.

Nothing in these Terms grants you ownership of or a license to intellectual property belonging to VIC Nutrition, Shopify, or any third party, except as expressly stated.

VIC Nutrition’s name, logo, product names, designs, and slogans may not be used without our prior written permission.

Shopify’s trademarks belong to Shopify. Other trademarks appearing on the Services belong to their respective owners.

Section 7 — Optional Tools

We may provide access to tools operated by third parties that we do not control or monitor.

To the extent permitted by law, these tools are provided “as is” and “as available,” without warranties, representations, conditions, or endorsement by VIC Nutrition.

Your use of optional third-party tools is at your discretion and subject to the relevant provider’s terms.

New features, tools, or resources added to the Services will also be subject to these Terms.

Section 8 — Third-Party Links

The Services may contain links, embedded features, or materials provided by third parties.

We do not control these third-party websites or materials and are not responsible for evaluating their accuracy, content, or practices.

Review the applicable third party’s terms and policies before using its services or making a purchase.

To the extent permitted by law, we are not responsible for losses arising from your use of third-party websites, products, services, or content. Questions or complaints about those offerings should be directed to the relevant provider.

Section 9 — Relationship with Shopify

VIC Nutrition is powered by Shopify. However, purchases made through our store are transactions directly between you and VIC NUTRITION LLC.

Shopify is not the seller of our products and is not responsible for transactions between you and VIC Nutrition, including injury, damage, or loss arising from purchased products or services.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from your purchases and transactions with VIC Nutrition.

Section 10 — Privacy Policy

Personal information collected through the Services is handled according to our Privacy Policy. Certain information may also be subject to Shopify’s Privacy Policy.

Because Shopify hosts our store, it collects and processes information about your access to and use of the Services to provide and improve them.

Information submitted through the Services may be transmitted to Shopify and other providers, including providers located outside your country.

Please review our Privacy Policy for information about how VIC Nutrition, Shopify, and our service providers collect, use, and disclose personal information.

Section 11 — Feedback

If you submit reviews, suggestions, ideas, proposals, comments, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium, including for commercial purposes, subject to applicable law.

We may use Feedback to operate, evaluate, improve, and promote the Services.

You represent that:

• You own the Feedback or have the necessary rights to submit it.

• You have disclosed any compensation or incentive associated with it.

• Your Feedback complies with these Terms and applicable law.

Unless otherwise agreed or required by law, we are not obligated to keep Feedback confidential, compensate you for it, or respond to it.

We may review or remove Feedback that violates these Terms, infringes another person’s rights, or contains unlawful, abusive, threatening, defamatory, obscene, or malicious material.

Your Feedback must not contain malware, violate privacy or intellectual property rights, or misrepresent its source. You may not impersonate another person or use misleading contact information.

You are responsible for your Feedback and its accuracy. To the extent permitted by law, we are not responsible for content posted by you or other third parties.

Section 12 — Errors, Inaccuracies and Omissions

Information on the Services may occasionally contain errors or omissions relating to descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

Subject to applicable law, we reserve the right to correct such information, update it, or cancel affected orders, including after an order has been submitted.

Section 13 — Prohibited Uses

You may use the Services only for lawful purposes.

You must not:

• Violate applicable laws or regulations.

• Infringe our intellectual property rights or the rights of others.

• Harass, threaten, abuse, defame, or harm another person.

• Submit false or misleading information.

• Upload or distribute material that violates these Terms.

• Send spam, unsolicited advertisements, or deceptive communications.

• Impersonate another person or organization.

• Upload viruses, malware, or other harmful code.

• Reproduce, resell, or exploit the Services without authorization.

• Collect or track another person’s personal information without lawful authorization.

• Engage in phishing, fraudulent activity, or deceptive information gathering.

• Access or extract information using unauthorized scraping tools, robots, automated systems, or AI agents.

• Bypass security measures, access restrictions, or authorization requirements.

• Interfere with another person’s use of the Services.

Any permitted use of an automated agent remains subject to Section 14.

We may suspend or terminate access if we determine that these Terms have been violated, subject to applicable law.

Section 14 — Automated Agents

14.1 Scope

This section applies if you use, enable, or deploy an automated agent to access or interact with the Services.

An “Agent” means software or a service that takes autonomous or semi-autonomous actions on behalf of a person or organization without direct supervision.

14.2 Conditions of Access

An Agent may access the Services only where permitted by us and only while complying with this section.

An Agent must stop accessing the Services if we request that it do so.

14.3 Access Restrictions

We may use technical or other measures to restrict whether and how Agents access or interact with the Services.

14.4 Identification and Conduct

Agents must:

• Identify themselves in HTTP and HTTPS requests by including Agent/[agent name] in their user-agent string.

• Disclose that their interactions are automated.

• Not conceal their identity by imitating human behavior to evade detection.

• Not complete or circumvent CAPTCHAs or other measures intended to distinguish automated activity from human activity.

• Respond truthfully to questions about whether they are automated.

• Not bypass measures intended to block, limit, or control their access.

Section 15 — Termination

Subject to applicable law, we may terminate this agreement or suspend or end your access to the Services at our discretion.

You remain responsible for amounts owed up to the termination date.

Provisions that by their nature should survive termination will continue to apply, including provisions concerning intellectual property, Feedback, warranties, liability, indemnification, privacy, assignment, governing law, and interpretation of these Terms.

Section 16 — Disclaimer of Warranties

Information on the Services is provided for general informational purposes. We do not guarantee that all information is complete, accurate, or suitable for your particular circumstances.

TO THE FULLEST EXTENT PERMITTED BY LAW, AND EXCEPT FOR EXPRESS COMMITMENTS MADE BY VIC NUTRITION, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED.

THIS INCLUDES IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT, WHERE THEIR EXCLUSION IS PERMITTED.

WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

Some jurisdictions do not permit certain warranty exclusions. Those exclusions apply only to the extent allowed by law and do not override mandatory consumer rights or express commitments under our Return & Refund Policy.

Section 17 — Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VIC NUTRITION, ITS AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, AND SHOPIFY AND ITS AFFILIATES, WILL NOT BE LIABLE FOR INJURY, LOSS, CLAIMS, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THEM.

THIS INCLUDES LOST PROFITS, REVENUE, SAVINGS, DATA, REPLACEMENT COSTS, OR SIMILAR LOSSES, WHETHER ARISING UNDER CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANOTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Section 18 — Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless VIC Nutrition, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, liabilities, damages, and reasonable legal fees arising from:

• Your breach of these Terms or incorporated policies.

• Your violation of applicable law or another party’s rights.

• Your access to or use of the Services.

We will notify you of claims for which indemnification is sought. A delay in notice will not relieve your obligations unless it materially prejudices your ability to defend the claim.

We may control the defense and settlement, including selection of counsel, at your expense. We will not agree to a settlement imposing non-monetary obligations on you without your consent, which must not be unreasonably withheld.

You agree to reasonably cooperate in the defense of such claims.

Section 19 — Severability

If a provision of these Terms is found unlawful, invalid, or unenforceable, it will be enforced to the maximum extent permitted by law, and any unenforceable portion will be severed.

The remaining provisions will remain in effect.

Section 20 — Waiver and Entire Agreement

Our failure to enforce a provision or exercise a right does not constitute a waiver of that provision or right.

These Terms and the policies incorporated into them constitute the entire agreement between you and VIC Nutrition concerning the Services and replace prior agreements, communications, or proposals on the same subject.

To the extent permitted by law, ambiguity will not automatically be interpreted against the party that drafted these Terms.

Section 21 — Assignment

You may not transfer, assign, or delegate your rights or obligations under these Terms without our prior written consent. Any unauthorized attempt is void.

We may assign, transfer, or delegate these Terms and our rights or obligations, subject to applicable law.

Section 22 — Governing Law

These Terms and any separate agreements under which we provide the Services are governed by the applicable laws of the jurisdiction where VIC NUTRITION LLC is headquartered, together with applicable federal law.

Subject to mandatory consumer protection and jurisdiction rules, you and VIC NUTRITION LLC consent to the jurisdiction and venue of the competent state or federal courts in that jurisdiction.

Nothing in this section removes any mandatory protections or rights available under the laws applicable to you.

Section 23 — Headings

Section headings are provided for convenience only and do not affect the meaning or interpretation of these Terms.

Section 24 — Changes to These Terms

The current version of these Terms will be available on this page.

We may update or replace portions of these Terms by publishing revised terms on our website. We will provide notice of material changes where required by law, including their effective date.

Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

Section 25 — Contact Information

For questions about these Terms of Service, contact:

VIC NUTRITION LLC
Email: Support@vicnutrition.com

Business address:
212 N. 2ND ST STE 100
RICHMOND, KY 40475
United States